The aim of this conference is to explore emerging trends in service science and quality in business,
The global pandemic sparked by a covid19 has created new challenges for organising eductaional conferences and unfortunately, some of our planned conferences had to be done virtually. Therefore, ICoSSQ Committee has decided to organize VIRTUAL Academic conferences, replacing the planned physical conference thru ZOOM.us platform.
Authors given below options:
OPTION A - SCOPUS Journal
Accepted ICoSSQ 2020 paper will be published in an active Scopus Indexed Journal. ( subject to the journal editorial board approval).
OPTION B- - WOS CPCI-SSH
Accepted ICoSSQ 2020 paper will be published in an active Web of Science - ISI Journals
OPTION C- International Indexed Journal
Accepted ICoSSQ 2020 paper will be published in an International Indexed Journals [ JPCBR | APJSSR ]
The theme of this conference is
“Roadmaps & Barriers for Creating Sustainable Quality and Value for Stakeholders"
Scopes of paper include the most recent theories, issues and practices among academicians and practitioners in multidisciplinary area that relates to any Service Science & Quality (but not limited to):
This International Conference covers a broad range of topics including: service quality; service innovation; customer satisfaction and loyalty; service marketing; service operations; service HRM; service information systems; international service management; Internet and digital services; service entrepreneurship; and sustainability management in services
Dr Shahida Shabi
Assitant Special Advisor
to Dato' Menteri Besar Selangor
Menteri Besar Inc.
ABRN@sia is an independent organization delivering supports and services to education and research in MALAYSIA. In partnership with universities, community organizations, public agencies, enterprises and other research institutes,
ABRN@sia offers a variety of programs to support and promote education and social development, international cooperation, including educational programs for students and international education projects, as well as scientific publication and organization of international conferences.
Our vision is to create and develop representative and network in all Asia countries by 2025.
For further information of the Conference
ICoSSQ 2020 Secretariat
8 Jalan Ara SD 7/3B
Bdr Sri Damansara 52200 KL WP MALAYSIA
Whatsapps : +6019-2242 888